About
Learn what it takes to work at one of the airline’s industry most visible airport position and obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport. The course is designed to complement the training requirements outlined in the IATA Airport Handling Manual (AHM), the IATA Safety Audit for Ground Operations (ISAGO) and the IATA Passenger Services Conference Resolutions Manual (PSCRM).
Course Code: SIFTAV-05
What you will learn?
Upon completing this course you will have the skills to:
Course content
Who should attend
This course is recommended for:
Certificate awarded
An IATA Certificate is awarded to participants successfully passing the final exam.
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